Booking and cancellation policy
To ensure Brewongle is able to provide the best possible experience to all students, we ask you to read and adhere to our Booking and Cancellation Policy.
Return of paperwork
Failure to complete and return required forms at least 7 days prior to booked date will result in full charge to the school, based on initial student numbers booked.
Forms required:
- Visitor Information Form - confirming student numbers
- Medical and Welfare Information Form
- Authority to Publish Form
Cancellations
Cancellations within 30 days of excursion or incursion date – $250 fee charged
Cancellations within 7 days of excursion or incursion date – total fee charged based on advised student attendance - initial booking.
Brewongle reserves the right to cancel or postpone in the event of inclement weather conditions (see trigger points below).
Trigger points for cancellation
Brewongle has a set of parameters at which we will consider whether to cancel/postpone, or modify an excursion. Schools will be contacted as soon as possible if the forecast indicates cancel/postpone conditions. Please phone the centre or the mobile number on the booking form if you have concerns about weather.
If an excursion is cancelled due to weather conditions, no cost will be incurred to the visiting school.
Weather | Cancel/postpone | Notes |
Rain | 70-100% chance of 10mm or more. | Consideration given to student numbers and program. Students bring raincoats if showers are forecast. |
Heat | 40 degrees or higher. | Consult with school about modifying or postponing if 35-40 degrees. |
Storm | Severe weather warning or higher issued for storms. | Consult with school about modifying or postponing when non-severe storms are forecast. |
Wind | Gale wind warning or higher. | Consult with school about modifying or postponing if strong wind warning issued. |
Flood | Flood warning issued for Hawkesbury - Windsor to Lower Portland. | Monitor road closures and warnings during heavy rain events. |
Bushfire | Catastrophic fire danger days. | Consult with school about modifying or postponing if severe/extreme fire danger. |
Smoke/ Air quality | Very poor warning issued for air quality. | Consult with school about modifying or postponing if poor air quality warning issued. |